← Back to Home

Privacy Policy

Effective Date: August 19, 2025 | Last Updated: August 19, 2025

Your Privacy Matters

Apollo Trade LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services.

1. Information We Collect

1.1 Information You Provide Directly

Account Information: Email address, username, wallet addresses
Identity Verification (if required): Name, date of birth, address, government ID, proof of address
Transaction Data: Token purchases, trading history, wallet interactions
Communications: Support tickets, emails, feedback
Payment Information: Cryptocurrency wallet addresses, transaction hashes

1.2 Information Collected Automatically

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, features used, time spent, click patterns
Cookies and Tracking: Session cookies, analytics cookies, preference cookies
Blockchain Data: Public wallet addresses and transaction data on the blockchain

1.3 Information from Third Parties

Analytics providers (Google Analytics)
Payment processors (MoonPay, Stripe)
Blockchain explorers and public ledgers
Social media platforms (if you connect accounts)

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery: Process transactions, manage accounts, provide platform features
Communication: Send updates, security alerts, support responses
Security: Detect fraud, prevent abuse, secure accounts
Compliance: Meet legal obligations, AML/KYC requirements
Improvement: Analyze usage, improve features, develop new services
Marketing: Send promotional content (with your consent)

3. Legal Basis for Processing

We process your information based on:

Contract Performance: To provide services you've requested
Legal Obligations: To comply with laws and regulations
Legitimate Interests: To operate and improve our business
Consent: When you've given explicit permission

4. Information Sharing and Disclosure

4.1 We May Share Information With:

Service Providers: Hosting, analytics, payment processing, customer support
Legal Authorities: When required by law, subpoena, or court order
Business Transfers: In case of merger, acquisition, or asset sale
With Your Consent: When you explicitly authorize sharing

4.2 We Never:

Sell your personal information to third parties
Share your private keys or passwords
Use your information for purposes unrelated to our services without consent

5. Data Security

We implement appropriate security measures including:

Encryption of sensitive data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication requirements
Employee training on data protection
Incident response procedures

⚠️ Security Notice

While we implement robust security measures, no system is 100% secure. You are responsible for maintaining the security of your account credentials and wallet private keys. Never share your private keys with anyone, including Apollo Trade staff.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Typical retention periods:

Data Type	Retention Period
Account Information	Duration of account + 5 years
Transaction Records	7 years (legal requirement)
KYC Documents	5 years after account closure
Marketing Communications	Until opt-out + 1 year

7. Your Rights and Choices

7.1 You Have the Right To:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Portability: Receive your data in a machine-readable format
Object: Opt-out of certain processing activities
Restrict: Limit how we use your information

7.2 How to Exercise Your Rights:

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use:

Essential Cookies: Required for platform functionality
Analytics Cookies: Help us understand usage patterns
Preference Cookies: Remember your settings
Marketing Cookies: Track campaign effectiveness (with consent)

8.2 Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

Standard contractual clauses
Data processing agreements
Compliance with applicable data protection laws

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it immediately.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including:

Right to lodge a complaint with supervisory authorities
Right to withdraw consent at any time
Right to object to automated decision-making

13. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

14. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the new policy on our website
Sending an email notification
Displaying a prominent notice on our platform

15. Contact Information

Privacy Contact

Data Protection Officer:
Apollo Trade LLC
Email: privacy@apollotrade.io

General Inquiries:
Email: info@apollotrade.io
Website: apollotrade.io

Registered Agent:
Wyoming Registered Agent Services LLC
Wyoming, United States

16. Blockchain Privacy Notice

Important: Blockchain transactions are public and permanent. Information recorded on the blockchain, including wallet addresses and transaction amounts, cannot be deleted or modified. This is a fundamental characteristic of blockchain technology, not a policy choice by Apollo Trade.

Consent and Acknowledgment

By using Apollo Trade services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.